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SALES TERMS & CONDITIONS


*Updated April 1, 2022
PLEASE REVIEW THESE SALES TERMS & CONDITIONS BEFORE COMPLETING A PURCHASE FOR A PRODUCT(S) FROM A ZUMBA WEAR EUROPE WEBSITE OR MOBILE VERSION OR APPLICATION THEREOF (COLLECTIVELY, THE "WEBSITE"). THESE ARE THE TERMS AND CONDITIONS THAT APPLY TO YOUR PURCHASE OF ANY AND ALL PRODUCTS FROM THE WEBSITES INCLUDING, BUT NOT LIMITED TO, DVDS, CDS, CLOTHING, VIDEO GAMES, SHOES, ACCESSORIES, FITNESS EQUIPMENT, AND GIFT CARDS (COLLECTIVELY, THE "MERCHANDISE"). YOU HEREBY AGREE TO THESE SALES TERMS AND CONDITIONS BY COMPLETING A PURCHASE OF MERCHANDISE, WHICH AS A PART OF SUCH PROCESS SHALL INCLUDE THE SELECTION OF A METHOD OF PAYMENT, AND YOUR ENTRY OF YOUR PAYMENT METHOD INFORMATION. IN CONNECTION WITH THE FOREGOING, YOU HEREBY AUTHORIZE ZUMBA WEAR EUROPE LTD TO CHARGE THE SELECTED PAYMENT METHOD AND ITS ASSOCIATED PAYMENT ACCOUNT THAT YOU HAVE SPECIFIED FOR THE PURCHASE OF MERCHANDISE.


LEGAL AGE AND OTHER REQUIREMENTS

By completing a purchase of Merchandise through the Websites, you represent that you are at least the legal age of majority in the country in which you reside or are legally authorized, with any necessary consent of a parent or guardian, to agree to these Sales Terms and Conditions and fulfill any obligations in connection with such purchase. Zumba Wear Europe Ltd reserves the right to verify the foregoing. At the time of delivery, any shipment containing Merchandise may require the signature of an adult possessing valid picture identification issued by a government agency.
You guarantee that all of the information you provide to us in connection with the order, including your name, physical address and email address, is accurate and complete.


MERCHANDISE ORDERS

The following applies to all types of Merchandise. You agree that your order to purchase Merchandise on the Website is an offer to purchase the Merchandise listed in your order. While we want everyone to be able to enjoy our Merchandise, we may, in our sole discretion, not accept an order or limit or cancel quantities purchased per person, per household or per order. We are entitled to verify an order in advance at all times and/or to refuse to accept an order without providing reasons and with no liability to you or any third parties. We may choose not to accept your order at our own discretion. Some reasons of when we may not accept your order include, but are not limited to, the following:

  1. Orders that, in our sole discretion, appear to be placed by dealers, resellers or distributors.
  2. Orders that appear to be shipped to a freight forwarding company for reshipment.
  3. Orders that are in violation of the ZIN™ License Agreement.
  4. Orders that cannot be processed as a result of incorrect or invalid billing, shipping or payment information. Be sure to double-check your information when placing an order. We cannot process orders for several reasons including, but not limited to:

    a) Incorrect credit or debit card information such as card number, expiration date and card security value;
    b) Incorrect payment method billing information (billing information provided must be the same as what your financial  institution has on record); and/or
    c)Insufficient or incorrect shipping address such as street address, city, state/province, ZIP or postal code.
     
  5. Orders, in our sole discretion, that we suspect to be fraudulent. We reserve the right to cancel or not accept any order that we suspect to have been placed as a result of fraudulent activity. We further reserve the right to cancel or not accept subsequent orders from customers with a previous fraudulent order history.
  6. Orders connected to previous credit card disputes.
  7. If Merchandise is shown on the Website but is no longer available or if Merchandise shown on the Website contains an error (such as it is incorrectly priced or otherwise incorrectly described).

We fully reserve the right to refuse to accept any order that we know or reasonably suspect was made with the assistance or involvement of any software, robot, crawler, spider or other automated means or device.

In the event we do not accept all or a portion of your order we shall be entitled to cancel all or a portion of your order without incurring any liability towards you or any third party. Following the cancellation we will provide you with a refund for the amount paid to us under the cancelled portion of the order.

If your order has been processed and shipped, you may return the Merchandise you ordered pursuant to the terms of our applicable return policy for the European Union.

Minor differences in color and other variations in Merchandise are possible as a result of different image acquisition, display technologies or other technical reasons. Zumba Wear Europe Ltd is not liable for these variations and deviations. No rights can be derived from typing errors, product descriptions or manifest errors on the Website.

PAYMENTS

Zumba Wear Europe Ltd offers several methods of payment for you to purchase Merchandise including, but not limited to, credit cards, debit cards, and PayPal. Some methods of payment are only available in certain countries.


PAYMENTS BY CREDIT CARDS AND DEBIT CARDS

Credit and debit cards make purchasing Merchandise easy. However, there are times when people may use the credit or debit card payment information of others without authorization. As a result, Zumba Wear Europe Ltd reserves the right to request additional evidence or proof of billing information or other information associated with the credit or debit card account used to purchase Merchandise from any of the Websites. In the event that the requested evidence or proof is not provided or is insufficient, we reserve the right to refuse to accept the order. If you believe your credit or debit card might have been used in a fraudulent manner to purchase Merchandise, please contact our Customer Care Department.


PAYMENTS BY PAYPAL

PayPal™ is an alternate method for purchasing Merchandise on the Websites. It enables any individual or business with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make. Your credit card and bank numbers are never seen by Zumba Wear Europe Ltd.

PAYPAL PROCESS

  • If you select PayPal as your payment option, you will continue through the standard checkout process then automatically proceed to PayPal.com to complete your payment.

  • Once you have been redirected to paypal.com, you will have 25 minutes to complete the payment before your order is cancelled.

For more information, including any available protections offered by PayPal for unauthorized payments, visit the PayPal Help Center. Sign up for PayPal now.

TAXES, SHIPPING/HANDLING, AND INVOICING

All pricing set forth on the Websites is exclusive of applicable taxes (e.g., VAT) and shipping and handling charges. All orders are subject to any applicable taxes (e.g., VAT) on the purchase or delivery of the Merchandise and applicable shipping and handling charges.
Where we elect, or are required by applicable law, to issue or make available an invoice, we reserve the right to issue or make available electronic invoices and you agree to such form of invoicing. Accordingly, you expressly agree that upon completing a purchase of Merchandise on the Website, a VAT invoice will be sent to you in the form of a shipping confirmation email (to the email address you provided in your order). In the event you wish to receive a paper invoice, you can contact our Customer Care Department to request one.

DISCOUNTS AND PROMOTIONS.

Any coupon or promotional code for a discount off of the price of any Merchandise must be used at the time you pay for your Merchandise. Coupon and promotional codes are subject to their terms and conditions and are NOT applicable to payments made for Merchandise already purchased. Any applicable discounts or promotional prices will be noted at the time of purchase on the checkout page for your order.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZUMBA WEAR EUROPE LTD AND ITS AFFILIATES DO NOT ACCEPT OR ASSUME LIABILITY FOR YOUR USE OF ANY MERCHANDISE PURCHASED ON THE WEBSITES. FURTHER, IN NO EVENT WILL ZUMBA WEAR EUROPE LTD OR ITS OFFICERS, DIRECTORS, MEMBERS, SUBSIDIARIES, AFFILIATES, EMPLOYEES, OR AGENTS BE LIABLE TO ANY PARTY FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RELATING TO A SALE OF MERCHANDISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. ZUMBA WEAR EUROPE LTD AND ITS AFFILIATES’ MAXIMUM LIABILITY FOR THE PURCHASE OF THE MERCHANDISE SHALL NOT EXCEED THE AMOUNT PAID FOR SUCH MERCHANDISE. IN SOME JURISDICTIONS, THE FOREGOING LIMITATIONS OF LIABILITY MAY NOT FULLY APPLY. ACCORDINGLY, IN SUCH JURISDICTIONS, THE FOREGOING LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

DISCLAIMER OF WARRANTIES

EXCEPT AS OTHERWISE EXPRESSLY PROVIDED BY ZUMBA WEAR EUROPE LTD, ZUMBA WEAR EUROPE LTD AND ITS AFFILIATES MAKE NO OTHER WARRANTY OF ANY KIND REGARDING THE MERCHANDISE AVAILABLE FOR SALE ON THE WEBSITES. ALL MERCHANDISE IS OTHERWISE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. IN PARTICULAR, TO THE MAXIMUM EXTENT PERMISSIBLE BY LAW, ZUMBA WEAR EUROPE LTD AND ITS AFFILIATES EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE.


DATA PROTECTION AND ADDITIONAL TERMS AND CONDITIONS

We fully respect the privacy of individuals who access and use the Website. For details on the manner in which we use cookies, the type of information we collect, how and for what purpose we use your information and under what circumstances we disclose information please see our Website Terms of Use and Privacy Policy, which are incorporated into and form part of these Sales Terms and Conditions. By placing an order for Merchandise on the Websites you agree and understand that we may collect, use, store and process your personal data in accordance with our Privacy Policy.


GOVERNING LAW

Zumba Wear Europe Ltd is located, and controls the Websites, from its offices within Bulgaria (In the state of Varna). If you are making a purchase in Europe, you are making a purchase from Zumba Wear Europe Ltd, and the transaction is governed by the laws of Bulgaria. These Sale Terms and Conditions are not enforceable by any party except for Zumba Wear Europe Ltd and its customers. If any provision of these Sale Terms and Conditions is found not to be enforceable, that term will be deleted and all other terms will remain.

"Zumba Wear Europe Ltd is an authorized distributor of ZUMBA and STRONG ID apparel, footwear, and accessory products in all European countries, as well as the United Kingdom, Norway, Switzerland, Iceland, Ukraine, Romania, Moldova, Turkey, Russia, and India including Nepal, Bangladesh and Sri Lanka Maldives and Islands in the India ocean.  ZUMBA, STRONG ID, and the ZUMBA and STRONG ID logos are trademarks of Zumba Fitness, LLC and are being used with permission."