Frequent asked Questions

  • When will Stripe payment be available on the website? (Resolved)
    • For a short time we couldn t offer Stripe payments, this has been resolved. 
      • We are happy to announce we can accept : 
        • Paypal
        • Visa
        • Mastercard
        • Giro Pay
        • G Pay
        • Ideal
        • Eps 
        • Bancontact
        • Union Pay
  • Is the return address of the new website still the same as previously on Zumba.com? 
    • Yes, Our return address is the same at Versteynen Logistics, Tilburg in the Netherlands
    • You will find out how easy the new and improved return process in our website is with your first return.
    • You can return items very easily, by going to "My orders" select the products you want to return. 
    • The full return address you can find while going through the return process, it s printed on the return form you need to add to your box.
       
  • I live in the UK can i continue to return my products within the UK ? 
    • Yes, Also for the UK the return address within the UK remains the same address. 
    • When you initiate a return, you will be requested to print/add the return form. The UK return address is written on this return form.

       
  • I m a ZIN™ Member how to enjoy my benefits?
    • We are deligthed to have you back on the website. 
    • Logging in onto the European Zumba® wear store is almost as easy as logging in on Zumba.com
      • Click on Login on the website.
      • Choose "Login with my Zumba Account
      • The website will bring you in the most secure way to your Zumba.com login page. 
      • Accept the redirect and you will be automaticly logged in with your ZIN™ credentials and discount benefits.
         
  • How do i know my shoe size ? 

 

  • How much is shipping cost ? 
    • Shipping costs depend on the shipping destination and the type of shipping service you choose. 
    • Keep an eye on our special FREE shipping promotions which are shown on top of our page from time to time.

 

"Zumba Wear Europe Ltd is an authorized distributor of ZUMBA and STRONG ID apparel, footwear, and accessory products in all European countries, as well as the United Kingdom, Norway, Switzerland, Iceland, Ukraine, Romania, Moldova, Turkey, Russia, and India including Nepal, Bangladesh and Sri Lanka Maldives and Islands in the India ocean.  ZUMBA, STRONG ID, and the ZUMBA and STRONG ID logos are trademarks of Zumba Fitness, LLC and are being used with permission."